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1 : mark 1 \begin{thebibliography}{10}
2 :    
3 :     \bibitem{burgessbook2}
4 :     M.~Burgess.
5 :     \newblock {\em Analytical Network and System Administration --- Managing
6 :     Human-Computer Systems}.
7 :     \newblock J. Wiley \& Sons, Chichester, 2004.
8 :    
9 :     \bibitem{cao2}
10 :     J.~Cao, M.~Andersson, C.~Nyberg, and M.~Kihl.
11 :     \newblock Web server performance modeling using an m/g/1/k*ps queue.
12 :     \newblock In {\em Telecommunications, 2003. ICT 2003. 10th International
13 :     Conference on}, volume~2, pages 1501--1506, Feb/March 2003.
14 :    
15 :     \bibitem{queues1}
16 :     R.B. Cooper.
17 :     \newblock {\em Stochastic Models}, volume~2 of {\em Handbooks in Operations
18 :     Research and Management Science}, chapter Queueing Theory.
19 :     \newblock Elsevier, 1990.
20 :    
21 :     \bibitem{hopcroft1}
22 :     K.I. Hopcroft, E.~Jakeman, and J.O. Matthews.
23 :     \newblock Discrete scale-free distributions and associated limit theorems.
24 :     \newblock {\em Journal of Mathematical Physics}, A37:L635--L642, 2004.
25 :    
26 :     \bibitem{jain1}
27 :     R.~Jain.
28 :     \newblock {\em The art of computer systems performance analysis}.
29 :     \newblock Wiley Interscience, New York, 1991.
30 :    
31 :     \bibitem{leland2}
32 :     W.E. Leland, M.~Taqqu, W.~Willinger, and D.~Wilson.
33 :     \newblock On the self-similar nature of ethernet traffic.
34 :     \newblock {\em IEEE/ACM Transactions on Networking}, pages 1--15, 1994.
35 :    
36 :     \bibitem{lisa93157}
37 :     D.~McNutt.
38 :     \newblock Where did all the bytes go?
39 :     \newblock {\em Proceedings of the Seventh Systems Administration Conference
40 :     (LISA VII) (USENIX Association: Berkeley, CA)}, page 157, 1993.
41 :    
42 :     \bibitem{paxson3}
43 :     V.~Paxson and S.~Floyd.
44 :     \newblock Wide area traffic: the failure of poisson modelling.
45 :     \newblock {\em IEEE/ACM Transactions on networking}, 3(3):226, 1995.
46 :    
47 :     \bibitem{queues2}
48 :     J.~Walrand.
49 :     \newblock {\em Stochastic Models}, volume~2 of {\em Handbooks in Operations
50 :     Research and Management Science}, chapter Queueing Networks.
51 :     \newblock Elsevier, 1990.
52 :    
53 :     \bibitem{white1}
54 :     B.~White, W.T. Ng, and B.K. Hillyer.
55 :     \newblock Performance comparison of ide and scsi disks.
56 :     \newblock {\em Tech. rep., Bell Labs}, 2001.
57 :    
58 :     \bibitem{paxson2}
59 :     W.~Willinger and V.~Paxson.
60 :     \newblock Where mathematics meets the internet.
61 :     \newblock {\em Notices of the Am. Math. Soc.}, 45(8):961, 1998.
62 :    
63 :     \bibitem{paxson4}
64 :     W.~Willinger, V.~Paxson, and M.S. Taqqu.
65 :     \newblock Self-similarity and heavy tails: structural modelling of network
66 :     traffic.
67 :     \newblock {\em in {\em A practical guide to heavy tails: statistical techniques
68 :     and applications}}, pages 27--53, 1996.
69 :    
70 :     \end{thebibliography}

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