Høgskolen i Ålesund
Larsgårdsvegen 2, N-6025 Ålesund – Tlf. +47 70 16 12 00 – Fax. +47 70 16 13 00
Studiehandbok
Til norsk

2007 - 2008 gammel / Course descriptions / AM301302 Marketing Research  

AM301302 Marketing Research

Course Code
AM301302

Course Name
Marketing Research

Credits
15.00

Target Audience
Export Marketing and International Logistics

Prerequisites

Marketing
Basic Methods I
Basic Methods II
Industrial Psychology and Staff Management
Introduction to International Marketing
Methods in Social Sciences
Corporate Strategy

Objectives

- To teach the students how a company can identify and define market opportunities and oversee and improve marketing initiatives by means of marketing analyses
- To present the most commonly used research methods and when they may be applied
- To provide basic knowledge about consumer behaviour and economic psychology in marketing
- Students should get an insight into industrial marketing/relationship marketing
- Students should learn the most basic statistical methods by using the statistical package SPSS
- Students should get practical knowledge of how to elaborate marketing analyses and present reports
- Students should get some insight regarding marketing research in an international context

Topics

Market analysis:
Basic concepts (diagnosing the situation and defining the problem, research design, information research gathering, choice of population and field work, organisation of data, interpretation, analysis and report writing)

Theoretical basis of marketing research:
- Introduction to the basic concepts and models related to consumer behaviour (motives and needs, perception, learning, recognition of problems, decision behaviour, etc.)
- Attitudes - attitudes and actions - attitude studies
- Social influence on attitude (culture, group dynamics, reference groups, family influence on attitude)
- Decision behaviour in organisations
- Industrial marketing
- Relationship marketing (market and customer orientation)
- Other topics adjusted to problem areas chosen by the students

Practical implications:
Utilisations (e.g. research in product development processes, profile and attitude studies, analyses of competitors, market segmentation, quality, customer satisfaction and loyalty)

Statistical analysis - SPSS:
Descriptivs, crosstabs, correlation analysis, t-tests, variance analysis, factor analysis, regression analysis

International marketing surveys:
Examples of international marketing surveys.

Instruction

Lectures and exercises - all in English.
Compulsory, practical group paper - maximum 3 students of each group. The deadline for the submission of the paper is stated at the start of the course. The groups might have advices during the work process (proposal, questionnaire and statistical analyses) if certain conditions are fulfilled. The conditions for obtaining advices are specified in the work schedule.

Mandatory Assignments

A paper (proposal) presenting research problem(s), theories, models and hypotheses should be prepared before the questionnaire is worked out. The market survey can be started when both this paper (proposal) and the questionnaire have been approved by the lecturer. If this acceptance is not obtained at the specified date according to the work schedule, the work process stops and the group cannot pass the examination. Advices are only given to groups that actively participate in the classes/lectures. The conditions for obtaining advices are specified in the work schedule.

Evaluation

Evaluation of compulsory group paper - maximum 3 students.

Hjelpemidler til eksamen
None.

Grades
ABCDEF

Revised date
19/02/2007

Revised by
Øyvind Helgesen