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BED-2007: Quality Management

Work Load
10  credits (ECTS)
Type of course
Theoretical subject.
Level of course/Year of study
Normally third year.
Language of instruction
Norwegian
Examination semester
Spring
Objectives
In this course students will learn the process of quality assurance for companies.
Contents
The course covers the basis for quality management, introduction to NS-EN ISO 9000:2000 and environment assurance according to the NS-EN ISO 14000- series and EMAS. Themes that will be covered are documentation systems, quality planning, and -control. Students will learn about the development of the subject, methods for quality improvement and process improvement using statistical tools.
Form of teaching
The course has multiple teaching approaches
Exam and assessment
A term paper based on a case (30 %). Written exam, 4 hours (70 %).
Date(s) of written examination
23.05.2007
The exam date is preliminary and may be subject to change. Definitive exam date will be announced on the notice boards at the faculties in the beginning of May for the spring semester and in the beginning of November for the autumn semester.
Contact person/lecturer
Tore Jørgensen, phone 77646015
Recommended reading/syllabus
Available on request

Teaching spring 2007
Se timeplan for første gang. Gunnar Ottesen
ForelesningForeleser Gunnar Ottesen
SeminarSeminarlærer Gunnar Ottesen


Universitetet i Tromsø, 9037 Tromsø, tlf. 77 64 40 00
Updated by default Administrator Account on 10.01.2007 at 21:00
Ansvarlig redaktør: kommunikasjonsdirektør Stein-Gunnar Bondevik