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BED-2007: Quality Management Work Load 10 credits (ECTS) | Type of course Theoretical subject. | Level of course/Year of study Normally third year. | Language of instruction Norwegian | Examination semester Spring
| Objectives In this course students will learn the process of quality assurance for companies. | Contents The course covers the basis for quality management, introduction to NS-EN ISO 9000:2000 and environment assurance according to the NS-EN ISO 14000- series and EMAS. Themes that will be covered are documentation systems, quality planning, and -control. Students will learn about the development of the subject, methods for quality improvement and process improvement using statistical tools. | Form of teaching The course has multiple teaching approaches | Exam and assessment A term paper based on a case (30 %). Written exam, 4 hours (70 %).
| Date(s) of written examination 23.05.2007 The exam date is preliminary and may be subject to change. Definitive exam date will be announced on the notice boards at the faculties in the beginning of May for the spring semester and in the beginning of November for the autumn semester. | Contact person/lecturer Frank Lindrupsen, phone 776 46015 | Recommended reading/syllabus Available on request | Homepage http://www.nfh.uit.no
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Teaching spring 2007 Se timeplan for første gang. Gunnar Ottesen | | Forelesning | Foreleser Gunnar Ottesen
| | Seminar | Seminarlærer Gunnar Ottesen
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