Organising user support
The work place is the primary site for learning user of computers, but little is known about the efficiency and effectiveness of user support. Types of supporters:
- Colleagues
- Super users
- IT department
- Software vendor and support material
- Instruction book
- Interactive help
- E-mail list
Cooperation with a PhD student
Study in Norway or in an African or Asian country
| Type: | 60 ECTS |
| Veileder(e): | Jens Johan Kaasbøll |
| Tilknyttet forskningsgruppe(r): | DESIGN |