Høgskolen i Ålesund
Larsgårdsvegen 2, N-6025 Ålesund – Tlf. +47 70 16 12 00 – Fax. +47 70 16 13 00
Studiehandbok
Til norsk

2007 - 2008 gammel / Course descriptions / AM303006 Consumer behavior  

AM303006 Consumer behavior

Course Code
AM303006

Course Name
Consumer behavior

Credits
7.50

Target Audience
Export Marketing

Prerequisites

Marketing
Industrial Psychology and Staff Management

Introduction to International Marketing
Methods in Social Sciences
Corporate Strategy

Objectives

- To provide basic knowledge about consumer behaviour and economic psychology in marketing
- Students should get an insight into industrial marketing/relationship marketing

Topics

- Introduction to the basic concepts and models related to consumer behaviour (motives and needs, perception, learning, recognition of problems, decision behaviour, etc.)
- Attitudes - attitudes and actions - attitude studies
- Social influence on attitude (culture, group dynamics, reference groups, family influence on attitude)
- Decision behaviour in organisations

Practical implications:
Utilisations (e.g. research in product development processes, profile and attitude studies, analyses of competitors, market segmentation, quality, customer satisfaction and loyalty)

Instruction

Lectures and exercises - all in English.
Compulsory, practical group paper.

Mandatory Assignments

The students have to be present during the lectures. group papers are to be handed in.

Evaluation

Individual written examination: 4 hours. Cases are to be handed in.

Hjelpemidler til eksamen
None

Grades
ABCDEF

Revised date
20/03/2007

Revised by
Steinar Nistad