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Services available over the internet

What's my Patron ID / Bibsysnr.

To reserve, or order books or articles, you need to know your Patron ID (Låntaker-ID):

Patron ID = Bibsysnr. on the back of your student card
(hio + seven digits, for example hio0123456)

 Log on Bibsys Ask (for students)

1. Go to BIBSYS Ask
2. Choose Log on, button in the upper right corner
3. Chhose Log on using FEIDE
4. In the next screen log on with Brukername (user name) = your student number (e.g. s123456),
   passord (password) = your OUC-password
   and choose organisasjon (organization) = Høgskolen i Oslo
5. Answer Yes/Ja on the security warning
6. Now you are logged on and you can see your name and student number in the uppre right corner
7. Remember to log off when you are done!

Log on Bibsys Ask (for employees)

1. Go to BIBSYS Ask
2. Choose Log on in the upper right corner
3. Log on with user name = Bibsys number on the back of your employee/entrance card (hio + seven digits), and the password you recieved by email (if you don't have or have lost your password, see Order password )
4. First time you log on, we recommend that you change the password
   - mark the box next to Change password after logon before you click the Log on-button
5. Enter new password twice and submit by clicking OK
6. This gives you a receipt that your password has been changed
7. Remember your new password and click Back to return to Bibsys Ask search / My loans
     

Order password for Bibsys Ask

1. Go to BIBSYS Ask
2. Click [Order password] in the upper left corner 
3. Enter your Patron-ID = Bibsys number on the back of your employee/entrance card (hio + seven digits) and your last name and click OK
4. In the next screen you have to choose your email address and click Order password (your email address must be registered in the Learning Centre)
5. The password is sent to your email within a few minutes
   (you can check your OUC-email on the internet: https://webmail.hio.no )
6. Write down/copy your password and go to BIBSYS Ask and click Log on again
7. For the log on itself, see Log on (for employees)

Your loans

1. Go to BIBSYS Ask
2. Choose Log on in the upper right corner
3. Enter your User name = Bibsysnr. on the back of your student card
   (hio + seven digits) and your password and click Log on
   ( don't have/lost your password )
4. You have to click Ja/Yes when you get a little window with a security warning
5. In the next screen click on the link [My loans] in the upper left part of the screen
6. Then click on the tab Loan overview/renew
7. This gives an overview over your loans, when borrowed and when due, and you can renew loans

Renew loans

1. Go to BIBSYS Ask
2. Choose Log on in the upper right corner
3. Enter your User ID= Bibsysnr. on the back of your student card
   (hio + seven digits) and your surname and click Log on 
   ( don't have/lost your password )
4. You have to click Ja/Yes when you get a little window with a security warning
5. In the next screen click on the link [Mine lån] (my loans) in the upper left
   part of the screen
6. Then click on the tab Loan overview/renew
7. This gives an overview over your loans, when borrowed and when due
8. You can renew by clicking the link Renew to the right of each loan
   A) This gives a new screen where you have to click the Renew-button and in the
   next screen you get a receipt if the renewal is okay. Click the Back-button
   to get back to the overview. Repeat if you want to renew more loans
   B) If a loan can't be renewed, the Renew-button is not shown and you get a
   message why the loan can't be renewed. Click the Back-button to get back to the overview

Order articles

1. Check if OUC has the journal where the article have been published by
   searching for the journal name (not the article title) in Bibsys Ask
   (make sure that E-Journals and Printed journals are marked)
2. If HiO has the journal (online or print) for the year you need, copy or
   print it out yourself
3. If OUC doesn't have the journal or not the right year, use the Order-button
   (NB! It can take up to a week to get the article)
4. Choose Request copy from your library
5. Enter information about the article
6. Enter your Patron ID = Bibsysnr. on the back of your student card (hio +
   seven digits) and your name = last name and click OK
7. If everything is okay, you'll get a receipt saying that the article is ordered
   (check that your address information is correct)
8. The article is sent to you in regular mail

Order books

If a book is on loan or non-stock, you can make a reservation/order it.

1. Search for the book in  Bibsys
2. If all copies are on loan or not on stock in OUC, click Order
3. Enter you Patron ID = Bibsysnr. on the back of your student/staff photo ID (equals hio + 7 numbers) and your surname (if you're logged on, this will show up automatically). Make sure the book you want is checked, and click Submit order
4. It the reservation went through, you will get a screen with a receipt
5. You will be notified by email when the requested book is available for you, and you have to pick it up within one week