Orakel IT helpdesk at the University of Tromsø (UiT)

Select your status (Student, Employee or Guest) to get an alphabetical listing of IT services related to your status. The status ”Home” lists all available IT services regardless of status.

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Orakel IT helpdesk is a part of the IT Support Unit which is organized under the Department of Information Technology (ITA) at the UiT. Orakel gives support on IT services provided by the UiT and we also support network connection to the Student Residence Network at SiTø units in Tromsø and on Svalbard (UNIS).

Click on the images to the right to view the content of the brochures

Our information brochures contain information regarding the IT-services UiT gives you as an employee or student.

Topics you will find within are: IT-account information, your e-mail, Fronter, Wireless network on campus (Eduroam), where to download available free  software, how to obtain a parking card and more.

Employee IT informationfolder Student IT informationfolder
All news articles (archive)

Alphabetical list

Søk i brukerstøttedokumenter:  


A
Administrative software
Administrative software - Access from private computer
Adobe Connect
Agresso
Antivirus at UiT
Antivirus ved UiT
ArcGis

B
BestillingsWeb - Requisitioning computers, phones and accessories
Bibsys

C
Citrix
CMG Office Web - company phone directory
Clue - Electronic Dictionary
Cristin - Current Research Information System In Norway

H
Hostname

C
Computer security on your personal PC

E
E-mail at UiT
Eduroam

R
Remote desktop

E
Endnote

D
Digital University Library Resources - Access from your personal computer

F
FileSender
File services - Restoring lost files
File services - Mapping your personal UIT drive from home (Win)
File services - Mapping your personal UIT drive from home (Mac)
File services - Personal and shared drives
Fronter

G
Guest network: UiT-Guest - (campus tromsø)

I
ID-Card - (General information)
IT-user accounts at UiT
IT employee services - Brochures
IT Services for Students - Brochures
ITA-Course
Infoscreens / Digital Signage
Intranett - sharing and finding information about the goings on at UiT

L
Lync 2013

LiReg - Software Portal

M
MatLab
Microsoft Office 2013

N
Nvivo

O
Outlook 2010
Outlook Web App (OWA)

U
Update group policy

C
Computer labs at the University of Tromsø

P
Paga
PagaWeb - Payroll and personal information
Powerpoint 2010

R
Reference Manager (RefMan)

B
Booking rooms for meetings
Booking a lecture hall

S
SPSS (PASW)
Service and maintenance of UiT PCs and Macs
SharePoint
Skype for Business
Software Center - Installing software on UiT computers
StudentWeb - How to register for a course
Student Residence Network (SRN)
Student Residence Network - Wired Network (802.1x)
Student house network - Network Overview
Student Resident Network - Connecting two or more computers to the wired network

E
Enrolling at the University of Tromsø

S
Syllabus
Sympa - Mailing list service
System-X - Supplementary user registration system

T
Tavla - Bulletin Board

P
Phone Service: Reporting an error on a phone
Phone Service: General information

T
TimeIT - Your study plan on your phone and calendar

W
Wifi on campus

P
Print - Installing printers (PullPrint) with LiReg (Mac)
Print - Installing printers (PullPrint) on privately owned computers (Mac)
Printing - Installing printers with AD & LANDesk
Print - Wireless (Mobile Print)
Print - SafeCom PullPrint (Follow Me)

V
VPN AnyConnect - installation (All Devices)
VPN Portal (Web)

W
Windows 7 - Set language on a UiT PC
Windows 7 - Installing software on a UiT PC
Word 2010 - a part of Office 2010
Word 2010 - Tips and knowledge base (microsoft.com)
Wordpress - UiT blog services

Z
Z - Copying data from drive Z to H





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Orakelet

IT-support Service


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Phone: (+47) 776 44544
E-mail: orakel@uit.no

Postal Address:
IT-avdelingen
Universitetet i Tromsø
N-9037 Tromsø


 

Opening hours

Monday -Thursday
08:00 (*09:00) - 18:00
Friday
08:00 (09:00) - (*15:00) 15:45

The desk opens 09:00 every day

*The service desk opens at 09:00 every weekday and closes at 15:00 on Fridays