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The Service centre


Visiting address

Hausmanns g. 21, 0182 Oslo

Opening hours

09:00 - 14:30
(from 15 May to 14 September: 09.00 - 14.00)

In order for you to get an answer about your own application, you must give your DUF-number/reference number. If you have applied for asylum, you must meet in person and bring your "card for asylum seeker".

If you want someone else to receive information about your case, you can give him/her a written authorisation (power of attorney). In addition to a written authorisation, the person (trustee) must also have your DUF-number/reference number in order to receive confidential information about your case. 

A power of attroney is not valid in cases regarding asylum.

If you don't speak Norwegian or English, you must bring a translater.



Last updated: 17.03.2008
Published: 08.05.2006

The Norwegian Directorate of Immigration, PB 8108 Dep, 0032 Oslo. Phone: (+ 47) 23 35 15 00, Editor in chief: Agnar Kaarbø, Web editor: Tone Opdahl