General

We at the Department of Research and Academic Affairs want to ensure that:

• all students feel welcome
  
• everyone who enquires in writing, by telephone or by visiting in person receives the information or advice they require
  
• all students feel confident that we carry out our management tasks in a professional and friendly manner
  
• students can provide us feedback on our service and suggest possible improvements

• students follow their responsibilities as students, such as:
  
  • possible restrictions on their right to study
    
  • registration routines
    
  • examination regulations, academic regulations, admission regulations
    
  • Stipulations in the syllabus
    
  • general deadlines
  
  
• the student will provide us details about:
  
  • termination of studies
    
  • leave of absence
    
  • changes of address, including e-mail